Terms of Service

1. Acceptance of Terms

By accessing or using Compliance Radar ("the Platform"), operated by Compliance Radar (Pty) Ltd, registration number 2026/335248/07 ("Compliance Radar", "we" or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Platform. These terms apply to all users, including company administrators, managers, and viewers.

2. Description of Service

Compliance Radar is a multi-tenant SaaS platform that helps organisations track, manage, and maintain compliance with credential, license, and document requirements for employees, vehicles, company documents, and equipment. The Platform provides automated expiry reminders, compliance scoring, reporting, and AI-assisted document processing.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate and complete information when creating an account.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately of any unauthorised use of your account.
• Company administrators are responsible for managing user access within their organisation.

4. Data Responsibilities

As a user of the Platform, you acknowledge and agree that:

• Your organisation (the "Responsible Party" under POPIA) is responsible for obtaining appropriate consent from employees and other data subjects before uploading their personal information to the Platform.
• Compliance Radar acts as an "Operator" (data processor) under POPIA, processing personal information on your organisation's behalf.
• You will not upload personal information without a lawful basis for doing so.
• You are responsible for ensuring the accuracy of data uploaded to the Platform.

5. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose.
• Attempt to gain unauthorised access to any part of the Platform or its infrastructure.
• Interfere with or disrupt the Platform's operation.
• Upload malicious files or code.
• Share access credentials with unauthorised persons.
• Use automated tools to scrape or extract data from the Platform beyond what the API provides.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, rate limiting, audit logging, and multi-tenant data isolation. However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Service Availability

We strive to maintain high availability of the Platform but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages. We will make reasonable efforts to provide advance notice of planned maintenance.

8. Intellectual Property

The Platform, including its design, features, and underlying technology, is the intellectual property of Compliance Radar (Pty) Ltd. Your data remains your property. We claim no ownership over the data you upload to the Platform.

9. Limitation of Liability

The Platform is provided "as is" without warranties of any kind. Compliance Radar shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. The Platform is a tool to assist with compliance tracking and does not constitute legal, regulatory, or professional advice.

10. Termination

Either party may terminate use of the Platform at any time. When a subscription ends, we keep the company's data for at least 30 days so the account can be restored if you come back. Company administrators may ask us at any time for a full data export, or for permanent deletion of the company's data, and we will confirm the deletion in writing.

11. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

12. Contact

For questions about these Terms of Service, please contact us at: